Shipping policy

SHIPPING CARRIER
All orders are fulfilled from our U.S. warehouse through Amazon Multi-Channel Fulfillment (MCF) and delivered by major carriers such as UPS, USPS, FedEx, or Amazon Shipping.

DELIVERY PERIOD
Orders are processed within 1-2 business days after payment is confirmed. Domestic U.S. orders typically arrive within 3-5 business days (5-8 business days for Alaska and Hawaii). Please note that delivery may occasionally be delayed by weather, carrier volume, or U.S. holiday seasons.

SHIPPING FEE
Free standard shipping on U.S. orders over $35.
Orders under $35 ship for a flat fee of $6.99.

DELIVERY STATUS TRACKING SERVICE
You will receive an email with tracking information as soon as your order ships. It may take up to 24 hours for tracking updates to appear after the carrier's first scan.

RECIPIENT'S ABSENCE or UNCLEAR ADDRESS
Please double-check your shipping address at checkout, including street number, apartment or unit number, and ZIP code. If you notice a mistake, contact us at info@apexionglobal.com as soon as possible and we will do our best to update it before the order ships. Once an order has shipped we are unable to change the address, but we are happy to help you resolve the issue with the carrier.
If a package is returned to us because it could not be delivered (for example, an incomplete address or an expired carrier holding period), we will refund your order minus the return shipping cost. Returned packages cannot be re-shipped — please place a new order instead.

Questions? 
Email us at info@apexionglobal.com. we typically reply within 1-2 business days.